Privacy Policy
Privacy Policy
Last updated: October 22, 2026
PillowPaws™, operated by Northvale Digital LLC ("we", "us"), explains in this policy how we collect, use and protect your personal information when you visit our store or place an order. Our store is powered by Shopify.
Information we collect
We may collect your name, email address, shipping and billing address, phone number, order and payment details (card data is processed by our payment provider and not stored by us), device and browser information, IP address, and how you use our website.
How we use it
We use your information to process and ship your orders, provide customer support, prevent fraud, improve our website, comply with the law, and, if you agree, send you marketing emails. You can unsubscribe from marketing emails at any time.
Who we share it with
We share information only with service providers that help us run the store, such as Shopify, payment processors, shipping and fulfillment partners, and analytics and advertising tools. We do not sell your personal information for money.
Cookies
We use cookies and similar technologies to keep your cart, understand how the site is used and show relevant ads. You can control cookies in your browser settings.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to opt out of targeted advertising or the sharing of your data, and to withdraw consent. To exercise these rights, email us at pillowpawssupport@gmail.com. We may need to verify your identity before we respond.
Children
Our store is for parents and adults. We do not knowingly collect personal information from children.
Security and retention
We take reasonable steps to protect your information, but no system is completely secure. We keep your information only as long as we need it for the purposes above or as the law requires.
International transfers
Your information may be processed in countries other than where you live.
Changes
We may update this policy from time to time. The version on this page applies.
Contact
Northvale Digital LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States
Email: pillowpawssupport@gmail.com